Derek Williams, Founder and Chief Executive of The WOW! Awards shares some thoughts on great service. Losing weight, giving up smoking, getting a better education, getting a better job. Some people only need it. Others really want it. And so it is with customer service. Some organisations really need to give better service. Their customers […]
Posts under ‘referrals’
How to use LinkedIN to build Professional Networks – by Peter Pritchett
Two of my Groups of business leaders had fantastic sessions with speaker Mike Nevin recently. He covered two related topics: How to use LinkedIn to build professional networks to help develop business How to make Strategic Alliances with potential business partners REALLY work.
Learning how to Network with Andy Lopata – by Jane Hunt
SDHG is a 12 month experiential learning programme offered free to leaders of small businesses in their area by Birmingham City Council and the Working Neighbourhoods Fund. The programme is delivered by Birmingham City Council and Deloitte with the Academy for Chief Executives. During one of our opening sessions, professional speaker Andy Lopata (pictured below), […]