Two of my Groups of business leaders had fantastic sessions with speaker Mike Nevin recently. He covered two related topics: How to use LinkedIn to build professional networks to help develop business How to make Strategic Alliances with potential business partners REALLY work.
Posts Tagged ‘customer relationship management’
Manage your Customer’s Expectations – or risk Damaging your Reputation by Andy Coote
When Wayne Rooney left the field after one of England’s disappointing performances in the World Cup recently, he made a remark – “Nice to see your own fans booing you. If that’s what loyal support is…” – that suggested that he really didn’t understand why the fans were expressing their disappointment so vocally. Since their […]
Winning Genuine Quality Clients
Mike Pagan (pictured, right) presented his workshop “Remove the rubbish and win genuine quality clients” to members of The Academy for Chief Executives experiential business learning® groups this month. Mike’s belief is that many businesses spend too much time with the wrong clients either because we’re not brave enough to let them go or because […]